Managed Services

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Managed services is all about anticipating, pre-empting and expertly responding to your IT challenges, so your systems keep humming 24/7. We provide enterprise-grade IT services for smaller operations, including pro-active monitoring, maintenance, dedicated technical support – remote, onsite and phone, with guaranteed service levels and capacity planning to support your changing needs.

We are happy to work as a wholly outsourced solution, or as a seamless extension of your in-house IT department. Either way, we take care of the day to day so your team has the freedom to focus on strategic projects and innovation.

Please contact us at 800.991.0921 to schedule a free initial consultation and cost estimate.

  • Proactive:

    Proactive monitoring and maintenance means less downtime and reduced risk as we spot potential issues before they become disruptive.

  • Scalable:

    Rather than relying on individuals in-house, Integrative ID provides a team available on demand to support business growth and changes.

  • Efficiency:

    Streamlines support management, workflow, documentation and regular reporting to identify and rectify common bottlenecks and risks.

  • Security:

    Automatically have the latest patches and protection against hackers, vulnerabilities, spam and viruses including third party applications.

  • Accountability:

    You have a team of trained engineers who are accountable to you – so no hassles with holidays, leave, knowledge sharing and staff retention.

  • Guaranteed service levels:

    Agreed response times, uptime levels, and workflow systems put you in control.

  • Dedicated Help Desk:

    Simplified support with a single point of contact for all requests and remote maintenance can sort most issues without an onsite.